Expected to Increase Operating Efficiencies
LAS VEGAS, NV / ACCESSWIRE / February 22, 2021 / Beyond Commerce, Inc. (OTC PINK:BYOC) (the 'Company'), a provider of B2B internet marketing analytics, technologies and services, announced today the addition of Astrid360, a technology solution which helps automate its internal software processes in regards to being HIPAA compliant.
Service 800 requires a dynamic HIPAA compliant call center suite of cloud-based software services which align with our current eSuite solutions. The HIPAA compliant call center suite will consist of 3 integrated applications to provide a secure, accessible, robust, and scalable solution which allows for the creation, execution and reporting of data driven call center programs.
Geordan Pursglove, Beyond Commerce's Chief Executive Officer, commented, 'We are embracing engaging data and leading-edge reliable technologies to automate our internal software processes. As we continue to attract new customers in expanding our reach and growing our revenues, we want to make sure we operate at the highest possible efficiencies.'
We are proud to provide our cutting-edge technology and healthcare experience to support Service 800's vision of achieving efficiency though secure, data-driven workflow automation,' said Jim Tafur, CEO/Cofounder of Astrid360.
The Astrid 360 solutions summary is highlighted by:
Application Design & Development
S800 requires an accessible, modern, HIPAA compliant suite of technologies to support a dynamic, scalable and data driven call center offering.
Intuitive client program builder interface which allows for the creation of dynamic, data driven workflow programs to be delivered within the Call Center Portal.
Call Center Portal
Enterprise call center system which supports S800 agents in the execution and management of data driven client programs with real-time feedback loops.
Robust analytic dashboards with easy to consume data visualizations, data drill downs and exportable reports which provide actionable insights on client programs, operational workflows and agent performance.
Documentation & Training
S800 requires a customized, persona-based training curriculum as well as support to prepare S800 trainers and RMs to deliver end-user training to their customers.
Astrid360 is a HIPAA compliant technology platform which provides a suite of cloud-based software services designed to increase access to useful information, optimize workflows, and lower costs. Astrid360 delivers its unique combination of artificial intelligence (AI) and intelligent automation (IA) technologies to support complex care coordination and management as well as revenue cycle management for complex care centers, service providers and caregivers globally. Learn more at www.astrid360.com
About Beyond Commerce, Inc.
Beyond Commerce, Inc. (OTC Pink: BYOC) is focused on business combinations of 'big data' companies in global B2B internet marketing analytics, technologies and services. The Company's objective is to develop and deploy disruptive strategic software technology that will build on organic growth potential and to exploit cross-selling opportunities. Beyond Commerce plans to offer a cohesive global digital product and services platform to provide clients with a single point of contact for their big data, marketing and related sales initiatives. For additional information, please visit: https://beyondcommerceinc.com and https://www.service800.com.
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SOURCE: Beyond Commerce, Inc.
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